Our concierge staff will be a true asset to your business, providing an exemplary service in reception areas for a multitude of clients in London and throughout the UK.
CONCIERGE AND RECEPTION SECURITY
BEST-IN-CLASS RECEPTION SECURITY
The reception is often the first touchpoint for most businesses. The impression your customers get at this point can go a long way to determining whether they will do business with you or not and whether they’ll return in the future.
Metropolitan Security Services offers an unrivalled concierge security service for businesses throughout the UK. We provide reception security services for clients in a wide range of sectors, including corporate offices, VIP bars and clubs, concert centres, commercial properties, theatres and more.
We supply only officers that are presentable, helpful and have strong interpersonal skills, with all our officers being trained to deliver a positive first impression that will make your employees, customers and guests feel welcomed and safe. Our expert staff are proficient at performing the regular customer-facing duties whilst monitoring the security of your premises to give you the ultimate peace of mind.
WHAT OUR RECEPTION SECURITY OFFICERS CAN DO
Whether welcoming your guests, assisting in an emergency or reacting to suspicious circumstances, our reception security officers will take care of all your needs and exceed your expectations. Some of the duties our officers can carry out include:
✔ Welcoming your visitors and providing a positive impression
✔ Maintaining accurate records of those entering and leaving your building
✔ Carrying out building and grounds patrol
✔ Answering alarms and investigating disturbances
✔ Receiving and passing on mail deliveries
✔ Screening individuals using detecting devices
✔ Dealing with tradespeople and contractors
✔ Assisting with emergency evacuation
✔ Contacting the relevant authorities or departments in cases of emergency.
HIGHLY QUALIFIED AND TRAINED CONCIERGE SECURITY OFFICERS
All of our concierge security guards have the relevant SIA licences and perform their duties in line with industry standards. Our officers receive regular reception, customer service and security training to ensure their skills are always up to date.