ABOUT METROPOLITAN SECURITY SERVICES: SECURITY CONSULTANCY IN LONDON

Since 1985, we’ve been providing the very best security services and solutions to London and the UK

WELCOME TO METROPOLITAN SECURITY SERVICES

For over three decades, we have been dedicated to safeguarding people and property. During this time, we’ve built a strong reputation as one of the leading security companies in the UK. Our highly experienced security guards are all SIA licenced and undergo a rigorous vetting process before joining our team.

We believe that every client deserves top-tier security services that provide complete peace of mind, regardless of budget. By working closely with each client, we assess their specific needs and vulnerabilities, allowing us to deliver tailored security solutions. The consistent quality and professionalism of our service have driven our significant growth and success over the years.

OUR MISSION

Our mission is to provide the best in security services, aided by cutting-edge technology. We believe that real security challenges require real security solutions by competent professionals.

OUR VISION

We are committed to offering cost-effective, integrated security to our clients as per their individual requirements. Priding ourselves on our integrity and the deep level of concern we show for our employees, we ensure satisfaction at every level.

OUR VALUES

We value our customers and we value their safety and security. That’s why everything we do, from staff training to security consultancy and risk assessment, is carried out professionally and in accordance with industry standards and regulations.

MEET OUR SECURITY GUARDS AND PERSONAL PROTECTION PERSONNEL

Each member of our team is committed to delivering the highest level of security and customer service, consistently meeting—and often surpassing—industry standards.

CHIEF EXECUTIVE OFFICER

JEFF BOTHWELL, M.I.P.S.A

With over 35 years of hands-on experience in the UK security sector, Jeff Bothwell is a seasoned professional in managing the delivery of high-level security services across a broad client base. His expertise includes leading operations for multi-million-pound security companies and managing teams of over 250 personnel.

As the former Managing Director and owner of BritSec Security, Jeff was responsible for every operational aspect of the business—from strategic leadership and financial oversight to day-to-day personnel management. His focus on excellence, accountability, and integrity earned him a strong reputation in the industry.

Jeff is a proud 30-year member of the International Professional Security Association (IPSA), reflecting his long-standing commitment to professional standards and industry best practices.

Outside of his corporate responsibilities, Jeff has a deep-rooted passion for community development. He was the CEO and majority shareholder of Harlow Town Football Club for 16 years, where he dedicated himself to promoting grassroots football and youth engagement through sport.

MANAGING DIRECTOR

BILL MANNIX

With over three decades of experience in the security industry, Bill Mannix brings an unmatched depth of expertise and leadership to his role as Managing Director at Metropolitan Security Services. Since beginning his career in 1991, Bill has worked across every level of the industry—serving as a security officer, site supervisor, site manager, response officer, store detective, operations manager, and operations director before stepping into his current national role.
Bill’s extensive hands-on experience gives him a unique perspective on both frontline security operations and high-level strategic management. His deep understanding of on-the-ground security challenges, combined with his commitment to exceptional client service, ensures that Metropolitan Security Services continues to uphold the highest standards of safety, reliability, and professionalism.
Driven by a passion for operational excellence and customer satisfaction, Bill is dedicated to enhancing security solutions that protect businesses, properties, and communities across the UK.

STRATEGY CONSULTANT

STEVE RAY

We are absolutely delighted to have Steve on our senior management team. With a career entrenched in the legal world and law enforcement, he brings a wealth of experience and expertise to our organisation. His strengths in practice management, financial control, and training have been honed through years of dedicated service in the legal world. Prior to this Steve’s enjoyable career, he served as an officer within the Metropolitan Police Force, London.

Steve’s commitment to excellence extends beyond his professional endeavours. He is deeply engaged in community initiatives, advocating for noble causes, and actively participating in projects such as the establishment of a community football stadium.

His dedication to our community plan reflects his belief in the importance of exploring, engaging, and implementing support for organisations and individuals within our community. His collaborative spirit and advocacy with local and senior government officials further exemplify his commitment to effecting positive change.

MARKETING DIRECTOR

STEVEN LEITCH

Steven brings over 10 years of marketing expertise to Metropolitan Security Services, having worked with clients across the globe to elevate their brand presence and strategic growth. His work has been featured in prominent publications such as MSNBC, showcasing his dedication to delivering innovative marketing solutions. With a passion for the security industry, Steven is committed to amplifying Metropolitan Security’s mission to provide unparalleled protection and peace of mind. Steven collaborates closely with the team to enhance the company’s outreach efforts, reinforcing Metropolitan Security’s commitment to being a trusted partner for businesses and communities nationwide.

PERSONAL ASSISTANT TO THE CEO

PRANEE BOTHWELL–NEE

Since the very beginning of Metropolitan Security Services, Pranee (“Nee”) Bothwell has become the go-to person within our organisation—providing dependable, compassionate, and efficient support across all departments. As Personal Assistant to the CEO, Nee plays a vital role in the smooth running of daily operations, ensuring executive functions are well-coordinated, communication flows seamlessly, and staff needs are never overlooked.

At Metropolitan, we view our team members as more than just employees—they are an essential part of who we are. Nee embodies this philosophy through her ongoing commitment to the well-being, morale, and professional support of our staff. She is a constant presence and a trusted figure for colleagues across the company. Providing training, assignments, and a weekly wage is the bare minimum—we believe in going further. Nee champions that belief by caring for not just the work, but for the people behind the uniforms—their families, their welfare, and their future

HEAD OF HUMAN RESOURCES

FARA ZEESHAN

Fara has been with the company since its inception, demonstrating unwavering passion and commitment throughout her journey. This dedication has led to her appointment as our Head of Human Resources. In this role, Fara excels by leveraging a diverse range of skills and qualities, including relationship-building with staff at all levels, exceptional communication, leadership, and organisational abilities. Her willingness to collaborate with others and respect differing perspectives has made her an integral part of Metropolitan Security Services. Fara embodies our core philosophy, supporting our objectives and driving our commitment to delivering an unrivalled service.

NORTH REGIONAL OFFICE MANAGER

JANICE MANNIX

With over 25 years of experience in the industry, Janice Mannix brings a depth of expertise that is both rare and invaluable. Her career has spanned office administration, human resources, and frontline operations in Close Protection, where she was one of only a dozen women to earn CP licensing in the early 2000s. This diverse background gives Janice a unique perspective and a strategic edge in managing operations. As North Regional Office Manager, her leadership and industry knowledge make her an essential part of Metropolitan, ensuring efficiency, professionalism, and excellence at every level. Her commitment to innovation and continuous improvement helps drive the company’s success in an ever-evolving industry.

NORTH REGIONAL OPERATIONS MANAGER

JOAN STEAD

With over 40 years of experience in the security industry, Joan Stead brings exceptional leadership, operational expertise, and industry insight to her role. Throughout her distinguished career, Joan has held several senior positions, including overseeing the events sector for G4S and managing the HMCTS contract for OCS.

Her track record spans a diverse range of sectors where she has consistently delivered operational excellence, led high-performing teams, and maintained strong client relationships. Joan’s strategic mindset, hands-on management style, and unwavering commitment to quality make her an invaluable member of our leadership team.

We are proud to have Joan as part of the Metropolitan family, where her experience continues to play a vital role in driving success across our Northern operations.

CUSTOMER LIAISON AND DEVELOPMENT MANAGER

CLAIRE RICH

Claire Rich brings a wealth of experience from the hospitality and food & beverage industries, where she developed an exceptional ability to build strong client relationships and deliver outstanding service. As Metropolitan Security Services’ Customer Liaison and Development Manager, Claire plays a pivotal role in driving sales growth, enhancing customer care, and supporting our commitment to excellence.

Her people-first approach, combined with a strong background in service-led environments, ensures that every client receives a personalised and professional experience as we continue to expand our reach across the UK. Claire is passionate about understanding client needs and delivering tailored solutions that add real value.

With her dynamic energy and dedication to excellence, she is instrumental in helping Metropolitan Security Services foster long-term partnerships and achieve ambitious growth targets.

MARKETING MANAGER

PATRICK DZVETERO

Patrick, known to many as “Pat,” is an experienced marketing manager with a solid background in the security industry. In addition to leading digital marketing efforts, Patrick is also responsible for overseeing IT and providing technical support across the company. His deep understanding of digital strategy, combined with his technical expertise and knowledge of the security sector, enables him to implement innovative solutions that drive both brand visibility and operational efficiency. Patrick plays a key role in supporting Metropolitan Security Services’ growth, ensuring our digital and technical infrastructure evolves alongside our business.

HEAD OF CONCIERGE SERVICES

MIAN A. HAMEED

After more than 30 years of excelling and perfecting this demanding role, with more than 20 years with our company, Hammed has stepped up to undertake the deployment and intense training of our newest recruits. Being an accomplished concierge takes many years to reach this level.

It has been both a privilege and a delight to have such dedication, loyalty, and true professionalism within our ranks of senior management, full of enthusiasm, to pass his knowledge, wisdom, and guidance to budding hopefuls wishing to progress within his profession.

START YOUR JOURNEY TO BETTER SECURITY BY CONTACTING METROPOLITAN SECURITY SERVICES LTD AND REQUESTING A FREE CONSULTATION.

ACCREDITATIONS AND MEMBERSHIPS

Metropolitan Security Services Ltd. is proud to be a member of the North London Chamber of Commerce and Enterprise (NLCCE). We are also a part of the Business Community, and we have demonstrated our compliance with health and safety regulations by gaining CHAS accreditation, Safe Contractor accreditation, and registration with the ICO and NASDU. As part of our ongoing dedication to excellence, we are proud to announce that we have achieved CHAS Elite Certification, a prestigious accreditation that demonstrates our compliance with the Common Assessment Standard.