ALARM RESPONSE SERVICES
When an alarm is triggered, every second counts. At Metropolitan Security Services LTD, we deliver a professional Alarm Response Service that ensures your property is protected, incidents are dealt with swiftly, and risks are minimised.
Operating across London, North London, East London, and Central London, we provide businesses, landlords, and property managers with peace of mind that their premises are never left vulnerable.
ALARM GOING OFF? YOU NEEDN’T RESPOND WHEN WE CAN DO IT FOR YOU.
Eliminate the risk, stress, and inconvenience of handling out-of-hours alarm activations with our alarm response service. Our SIA-licensed professionals will promptly respond to any activated alarm and attend your site immediately, regardless of the time or location.
We serve a diverse range of clients, including retail stores, warehouses, industrial sites, corporate parks, offices, and more. Metropolitan Security Services provides nationwide coverage and is available 24/7, 365 days a year.
Why Choose Our Alarm Response Service?
- 24/7 Rapid Response – Our Helpdesk operates around the clock, dispatching trained officers immediately when an alarm is activated.
- Motorbike Patrol Units in Central London – Beating the traffic and reaching sites faster, our motorcycle response teams provide unmatched speed in the busiest parts of the capital.
- Trained Security Officers – On arrival, our officers conduct a full site check, deal with intruders or disturbances, liaise with police where necessary, and re-secure your property.
- Comprehensive Incident Reports – Every response is documented and shared with clients for insurance and compliance purposes.
- Minimised Business Risk – Avoid putting your staff in dangerous situations by outsourcing alarm response to trained security professionals.
The Metropolitan Advantage
- Citywide Coverage – From North and East London to Central London, our officers are strategically deployed for maximum coverage.
- Faster Response in Central London – With our motorbike units, we cut through congestion to reach your premises quickly, day or night.
- Professional & Reliable – Fully trained, SIA-licensed, and backed by our 24/7 Helpdesk.
- Peace of Mind – Your business, property, or site is always in safe hands.
At Metropolitan Security Services LTD, we combine local expertise, rapid response capability, and innovative deployment methods to protect what matters most.
When alarms go off, we respond – quickly, professionally, and effectively.
WE’RE COMMITTED TO THE FASTEST RESPONSE TIMES
A prompt response to the alarm could prevent theft and property damage from taking place, minimising any potential losses.
Our nationwide network enables us to respond to the alarm straight away. We will dispatch a highly trained security officer to find out the cause of the alarm and ascertain if a break-in has occurred.

OUR ALARM RESPONSE PROCESS
Once your alarm is activated, our advanced security systems will monitor it and alert our 24/7 Helpdesk immediately. Our 24/7 Helpdesk operators will then dispatch the nearest security officer to your site.
Upon arrival, the guard will inspect your building for signs of forced entry. If no evidence of unauthorised access is found, the guard will conduct an internal check before resetting the alarm. In the event of an incident, our security officers are trained to handle unforeseen situations and make swift decisions to safeguard your property.
BENEFITS OF OUR ALARM RESPONSE SERVICES
YOU WON’T HAVE TO WORRY ABOUT ALARM CALLOUTS
PROTECT YOU AND YOUR STAFF FROM RISK
SAFEGUARD YOUR PROPERTY
STAY SAFE AND PROTECT YOUR ASSETS AT THE SAME TIME. REQUESTOUR ALARM RESPONSE SERVICES TODAY.
ACCREDITATIONS AND MEMBERSHIPS
Metropolitan Security Services Ltd. is proud to be a member of the North London Chamber of Commerce and Enterprise (NLCCE). We are also a part of the Business Community, and we have demonstrated our compliance with health and safety regulations by gaining CHAS accreditation, Safe Contractor accreditation, and registration with the ICO and NASDU. As part of our ongoing dedication to excellence, we are proud to announce that we have achieved CHAS Elite Certification, a prestigious accreditation that demonstrates our compliance with the Common Assessment Standard.