We provide comprehensive alarm response services for commercial and residential premises in Greater London and throughout the UK.

YEARS'

EXPERIENCE

ALARM RESPONSE SERVICES

ALARM GOING OFF? YOU NEEDN’T RESPOND WHEN WE CAN DO IT FOR YOU.

Remove the risk, anxiety and inconvenience of responding to out-of-hours alarm activations with our alarm response service. Our SIA-licensed professionals will react to your activated alarm and proceed to your site right away - no matter the time or location.

We work with a wide range of clients, including retail stores, warehouses, industrial sites, corporate parks, offices and more. Metropolitan Security Services offers nationwide cover, and is available 24 hours a day, 365 days a year.

WE’RE COMMITTED TO THE FASTEST RESPONSE TIMES

A prompt response to the alarm could prevent theft and property damage from taking place, minimising any potential losses.

Our nationwide network enables us to respond to the alarm straight away. We will dispatch a highly trained security officer to find out the cause of the alarm and ascertain if a break-in has occurred.

OUR ALARM RESPONSE PROCESS

Once your alarm has activated, our state-of-the-art security systems will monitor your alarm systems and notify our control centre immediately. Our control centre operators will then send the closest security officer to your site.

On getting to your property, the guard will inspect your building and check for signs of forced entry. If there are no signs of unauthorised entry, the guard will check inside your property before resetting the alarm. Should an incident have occurred, our security guards are trained to handle the unexpected and make split-second decisions to protect your property.

BENEFITS OF OUR ALARM RESPONSE SERVICES

YOU WON’T HAVE TO WORRY ABOUT ALARM CALLOUTS

With our alarm response service, you can relax and enjoy your evenings, nights out with friends, weekends, and holidays with the knowledge that our professionals will react to any out-of-hours alarm callouts.

PROTECT YOU AND YOUR STAFF FROM RISK

You will be putting yourself or staff at risk if the alarm activation isn’t false and there are really intruders and criminals in your property. Having a trained professional to respond to these kinds of scenarios will prevent the potential risk of injury, damage, loss of life and any resultant liability claims.

SAFEGUARD YOUR PROPERTY

A professional and swift alarm response can help you deter theft, vandalism, and loitering on your premises. Our SIA security officers will respond quickly and professionally to alarm callouts and protect your property in the best way they can.